The search for equitable search

We should meet users’ needs, no matter who they are, where they are from, or which language they speak, writes Ashleigh Faith in a recent Article in Research Information.

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Should libraries expect users to 'speak' library? Or should libraries 'speak' user? How can the discovery service deliver expert-level results in response to non-expert queries, thereby providing Equitable Search to all users? EBSCO's Ashleigh Faith discusses the search for an equitable search in her recent Research Information article.

Photo by Katie Moum on Unsplash 

Tamir Borensztajn

Vice President SaaS & Open Strategy, EBSCO Information Services